Provide structured support to families experiencing crisis, domestic violence, or social disadvantage.
CHC52025
Diploma of Community Services
Empower Communities. Transform Lives.
Quick Facts
Why Choose This Course?
Step Into Leadership Roles
Advance beyond frontline support and prepare for case management, team leadership, and program coordination positions in the community services sector.
Expand Your Career Opportunities
Qualify for higher-responsibility roles across community organisations, social services, and support agencies.
Make Real Community Impact
Develop advanced skills to support complex client needs and drive positive change within diverse communities
Why Study at Gradskill?
Why we are best for you
Experienced Trainers
Trainers with extensive industry experience to take your skills to the next level.
Supportive Environment
Supportive environment to maximize your confidence and performance in your classes.
Practical Training
Hands-on training to ensure practical, industry-relevant experience throughout.
Pathway to Success
Dedicated career pathways to advance your future in the hospitality industry.
Career Outcomes
Case Manager
Coordinate support services, develop case plans, and manage complex client needs across community settings.
Community Services Manager
Oversee programs, supervise staff, and ensure service delivery meets organisational and compliance standards.
Program Coordinator
Design and implement community-based programs that address social challenges and support vulnerable groups.
Family Support Worker
Course Structure
| Unit | Name | Core / Elective |
|---|---|---|
| CHCCCS004 | Assess co-existing needs | Core |
| CHCCCS007 | Develop and implement service programs | Core |
| CHCCCS019 | Recognise and respond to crisis situations | Core |
| CHCCSM017 | Facilitate and review case management | Core |
| CHCDEV005 | Analyse impacts of sociological factors on people in community work and services | Core |
| CHCDFV001 | Recognise and respond appropriately to domestic and family violence | Core |
| CHCDIV001 | Work with diverse people | Core |
| CHCDIV002 | Promote Aboriginal and/or Torres Strait Islander cultural safety | Core |
| CHCLEG003 | Manage legal and ethical compliance | Core |
| CHCMGT005 | Facilitate workplace debriefing and support processes | Core |
| CHCPRP003 | Reflect on and improve own professional practice | Core |
| HLTWHS003 | Maintain work health and safety | Core |
| CHCADV002 | Provide advocacy and representation services | Elective |
| CHCCOM003 | Develop workplace communication strategies | Elective |
| CHCCSL002 | Apply specialist interpersonal and counselling interview skills | Elective |
| CHCDIV003 | Manage and promote diversity | Elective |
| CHCMHS005 | Provide services to people with co-existing mental health and alcohol and other drugs issues | Elective |
| CHCPRP001 | Develop and maintain networks and collaborative partnerships | Elective |
| CHCADV001 | Facilitate the interests and rights of clients | Elective |
| HLTWHS004 | Manage work health and safety | Elective |
Entry Requirements
Explore the list of core and elective units that make up this qualification.
Age Requirement
International students must be 18 years of age or above at the time of their course commencement at Gradskill College Australia.
Academic Requirement
To enter this qualification, applicants should have successfully completed an Australian equivalent of Year 12 or higher.
English Language Requirement
International students must demonstrate English language proficiency with a minimum score of:
- IELTS overall band of 0 (Academic), or
- PTE (Pearson Test of English) 47; or equivalent.
The test must have been taken no more than two years before you apply for Gradskill College Australia courses.
Alternatively, students can provide evidence that:
- they have studied in English for at least five years in Australia, Canada, New Zealand, Republic of Ireland, South Africa, United Kingdom or United States, or
- within two years of their application, they have successfully completed a foundation course or a senior secondary certificate of education or a substantial part of a Certificate III or higher level qualification from the Australian Qualifications Framework in Australia, or
- Successful completion of an English Placement Test
Pre-Training Review
All students must undertake a pre-training review conducted before the enrolment. Pre-training Review allows Gradskill College Australia to identify students training needs and their suitability into the course. Through this review, student can demonstrate that they have necessary skills to successfully complete the course. This review can by completing a questionnaire or via an interview with a designated Gradskill College Australia staff. The review also helps to assess oral communication skills of the student.
Language, Literacy and Numeracy (LLN)
Students must have a proficient knowledge of written and spoken English to successfully participate in the training and compete the course assessment. All Students are required to undertake a Language, Literacy and Digital proficiency (LLND) assessment prior to the commencement of training to ensure if you will need any additional support during the course. All students enrolling into this course are expected to be at least at ACSF Level 3 in all or majority of skills. If the students are at a lower level, additional learning support will be determined and recommended.
Digital Literacy
All student enrolling in this course must have basic computer skills including use of internet, email and word processor. All students must have access to an operating computer, laptop, tablet or smart phone with internet as well as access to Office 365 (or similar program) and PDF reader to all classes. These costs are not included in their course fees.
Work Placement Requirement
Students enrolled in CHC52025 Diploma of Community Services are required to undertake 400 hours of work placement in an approved community care provider as part of their course. Prior to the start of Work Placement, student must be able to obtain a satisfactory and valid National Police clearance and NDIS screening. Students are also required to be fully vaccinated to undertake placement.